Content Source Connection Errors
Troubleshooting steps when seeing connection errors to content sources.
When you are seeing an issue with content not loading or have received an error about connection issues with the CMS source, there are a few troubleshooting methods you can try.
When using the
contentSources property to configure your content source, you are often required to use environment variables. Check that:
- The environment variables you're specifying in the code resolve to the expected value.
- You're using all required variables and options for that particular content source.
You can refer to the configuration guide within the appropriate integration section for a reference on how to configure that particular source.
If using a custom or experimental content source, contact us with details if you are having connection issues.
Working with an external content source requires that you establish an authentication connection to be able to edit content.
You can confirm that the connection is established in your account settings.
Some external content providers require that the writable API key match to the user account that is connected via Stackbit.
If there is a possibility these are mismatched, disconnect and reconnect the account.