Troubleshooting & FAQ
A collection of answers to common questions.
Here you will find a collection of quick answers to common questions. You can also search (top left or
k) to jump to a specific doc.
Browser Connectivity Issues
Addressing the "There is no connection to the stackbit dev process" error.
Content Source Connection Errors
Troubleshooting steps when seeing connection errors to content sources.
Does Not Match Any Model
For local files source, when Stackbit can not match a file to a model.
Component Not Editable
A component added to your site but it isn't editable in the visual page editor.
GitHub Transfer Expired
A request to transfer your repo to your GitHub account has a limited lifespan.
Did Not Receive GitHub Repo Transfer Email
After initiating a transfer to your GitHub account, you did not receive an email.
Page Doesn't Refresh
What to do if the page doesn't refresh when editing content in Stackbit.
SSL Certificate Not Working
Explanation of issues with the SSL certificate for the default deployment.
Restarting Development Server
When your development server gets stuck, you have the option to restart.